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Account Specialist with English

Ref: 7051

Posted on 03 August 2022
Contract Type
Permanent

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission. 

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide. 

Get involved in a bright new team as an Account Specialist with English!

Position Highlights

Providing day to day operational service desk support which includes receiving inbound calls, as well as providing web support via live chats, email and portal activities.

Responsibilities

The Account Specialist is responsible for providing white glove customer service to our high profile corporate wireless customers.

  • Processing service orders, answering how-to questions, troubleshooting
  • Analyzing monthly billing Account Specialist and program reports
  • General account maintenance
  • Managing customer relationships with corporate partners
  • Liaising with mobile/telco carriers to complete customer requests

Send us your CV in English if you are:

  • Fluent in English;
  • Proficient in Microsoft Office;
  • Keen on communicating with customers;
  • Fast learner; 
  • A team player.

Join us and enjoy our benefits:

  • Recognition awards
  • Additional health coverage
  • Upskilling Training Programs
  • Food and Gift vouchers
  • Special offers and discounts
  • Performance-based bonuses
  • Connect-A-Friend Initiative Program
  • Sport cards
  • Charity and sport initiatives
  • Competitive remuneration package

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online! 

Sounds interesting? Connect with us, we are waiting for you.  

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.