Return to jobs

Account Specialist with German and English

Ref: 6869

Posted on 12 May 2022
Contract Type
Permanent

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission. 

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide. 

Get involved in a bright new team as a  Customer Support Agent with Spanish and English!

Position highlights

Responsibilities

The Account Specialist is responsible for providing white glove customer service to our high profile corporate wireless customers.

  • Processing service orders, answering how-to questions, troubleshooting
  • Analyzing monthly billing Account Specialist and program reports
  • General account maintenance
  • Managing customer relationships with corporate partners
  • Creating an exciting work environment
  • Communicate and collaborate effectively
  • Liaising with mobile/telco carriers to complete customer requests
  • Strong attention to detail.

Requirements:

  • Fluent in German and English
  • Keen on communicating with customers
  • Proficient in Microsoft Office
  • Excited to develop your professional career
  • A team player

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online! 

Sounds interesting? Connect with us, we are waiting for you.  

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.