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Business Analyst

Ref: 5601

Posted on 01 April 2021
Contract Type
Permanent

Position Highlights

Responsibilities:

  • Define configuration specifications, KPIs and business and reporting requirements
  • Own and develop relationship with partners to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions
  • Communicate key insights, findings and recommendations to the product team 
  • Constantly be on the lookout for ways to improve monitoring 
  • Perform Quality Assurance - discover issues, suggest changes and better solutions to the customer 

Requirements:

  • At least 3 years' previous experience in Business/Systems Analysis or Quality Assurance
  • Proven experience in eliciting requirements and testing
  • Experience in analyzing data to draw business-relevant conclusions using visualization techniques and tools
  • Experience soliciting, gathering, and analyzing user input and requirements
  • Experience documenting user stories and creating wireframes  and process flow dia-grams
  • Experience collaborating with business stakeholders and generating process documenta-tion
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
  • Excellent organizational skills including ability to self-start own task assignments  
  • Strong presentation, communication and interpersonal skills
  • Experience working in an Agile environment 
  • Fluency in English  

As an advantage will be considered:

  • Experience using Salesforce or similar CRM Products to develop client or business solu-tions
  • Experience in configuring Salesforce or similar CRM Product, including workflows, val-idation rules, and security controls
  • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)

We offer:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Charity and sport initiatives