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Customer Care Specialist with German

Ref: 4252

Posted on 19 March 2020
Contract Type
Permanent
Position Highligjts

As a Customer Care Specialist with German you will be responsible for:

  • Providing technical support in German by telephone and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

If you have:

  • Fluent oral and written German and English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role; 
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

You will get:

  • Upskilling Training Programs 
  • Recognition awards;
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers;
  • Sport cards 
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online! 

Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

If you’d like to have a talk about this role or other similar positions, then get in touch!

Cecile
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