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Knowledge Manager with German and English

Ref: 6315

Four days ago
Contract Type
Permanent

In the converging world of IT and engineering, Modis pioneers Smart Industry. Modis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation.

Today we are giving you the chance to start an exciting adventure in one of the biggest IT outsourcing companies at the position of a Knowledge Manager with German and English.

Job Description

The person will be on the position of Knowledge Manager, combining 50% of their time answering customer Tech queries and 50% maintaining the knowledge management tool.

Main Duties:

  • Reviews whether knowledge toll standards and SD standards are met for all knowledge content submitted by the local knowledge coordinators
  • Standardization and unification of the knowledge management process in all delivery locations
  • Coordinates the deployment of new knowledge
  • Responsible for globalizing knowledge
  • Ensures that the knowledge in the knowledge tool is up-to-date
  • Serving as SPOC for all knowledge issues for the HP accounting team, SD management and the customer

If you are/ have:

  • Fluent in German and English
  • Proficient in Microsoft Office
  • Excellent analytical, troubleshooting and problem-solving skills
  • Expert in MS Office, MS PowerPoint
  • Keen on communicating with customers
  • Interested in resolving technical issues

We offer: 

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food vouchers
  • Multisport Card
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

Sounds interesting? Connect with us, we are waiting for you!

Our internal hiring process will be fully remote! You can meet our hiring managers and recruitment specialists online! 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.