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Learning and Development Specialist

Ref: 4917

Posted on 12 June 2020
Contract Type
Permanent
Job Description

As a Learning and Development Specialist you will be responsible for:

  • Facilitating technical and process trainings related to the client-specific tools and processes that the Machine Intelligence operations are working on
  • Delivering online/virtual trainings to international teams
  • Identifying and communicating opportunities for process and quality improvements
  • Designing, updating and delivering initial/refresher/process and tools changes trainings in an expert and timely manner 
  • Supporting transition and transformation of knowledge
  • Maintaining and updating knowledge base documentation and guidelines
  • Working closely with Team Leads and Quality Analysts for the Machine Intelligence program  regarding management of operational guidelines and process documentation, upskilling and knowledge development

If you have:

  • Fluency in English (verbal, written and understanding)
  • University Degree of Philology and Linguistics in English or any other language 
  • Strong analytical and computational skills and consider yourself as a tech savvy 
  • Experience as a Trainer, Coach or SME would be considered as a strong advantage
  • Experience in delivering online trainings would be an advantage
  • Excellent communication and presentation skills