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Multi-Technology Junior Support Engineer

Ref: 4125

Three days ago
Contract Type
Job Description

Today we are giving you the chance to continue your career at Modis as a Multi-Technology CC Engineer.

As a Multi-Technology CC Engineer, you will be responsible for:

•    Acting as Remote System Administrator – point of contact of end-user inquiries

  • Taking ownership of any assigned incidents: password reset; account management; mailbox creation, etc.;
  • Defining an action plan for a detailed diagnosis with the aim of resolving the incident and restoring normal services of the client;
  • Performing any administrative, operational or service-related tasks with the highest quality and according to predefined timelines;

If you have:

•    2 years of experience in IT Operations, infrastructure services support, operations monitoring and end-user support

  • Very good level of English language
  • A good understanding of Server Administration with Windows Server (Active Directory account management) and Office 365
  • A Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications will be considered an advantage
  • Willingness to work on night shifts from 18:00 to 3:00 from Munday to Friday

If you’d like to have a talk about this role or other similar positions, then get in touch!

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