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Network CC Engineer (NW)

Ref: 6309

Posted on 10 December 2021
Contract Type
Permanent

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.

Position Highlights

As a Network CC Engineer you will be responsible for:

  • Incident Investigation & Diagnosis
  • Resolution and Recovery
  • Incident Closure
  • Service Request Management
  • Problem Initiation
  • Routine IT Operations
  • Ongoing Education
  • Case Management

If you have:

  • Knowledge of VLANs
  • Knowledge of Subnetting
  • TCP/IP troubleshooting skills
  • Knowledge of Routing and Switching
  • Good understanding of the OSI model
  • Good coordination and communication skills
  • Willingness to work on shifts (including night shifts)
  • Very good English language skills

As an advantage will be considered:

Cisco CCNA certificate

Load balancers – general awareness

WAN Optimization – general awareness

Work with ticketing systems

We offer:

  • Upskilling training programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.