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Reporting Lead

Ref: 4139

Posted on 25 November 2019
Contract Type
Position Highlights

As a Reporting Lead you will be responsible for:

  • Preparing regular (daily/weekly/monthly/etc.) and ad-hoc reports
  • Building templates and various reporting sets to continuously improve status quo
  • Providing insight through regular and ad-hoc reporting, highlighting trends and other areas of interest
  • Supporting different stakeholders by not only delivering data but providing insight on the distributed information
  • Identifying solutions through understanding strategic business issues and in-depth investigation (e.g. undertaking relevant data mining)
  • Ensuring reporting procedures and practices are well defined, documented and consistently applied

If you have:

  • 1-2 years working experience within IT Service Management, IT Operations, Infrastructure services support, Service Desk, or Field Services
  • University degree/Diploma in Business, Information Technology, Computer Science or equivalent academic or on-the-job experience
  • Experience with Continuous Integration and Delivery concept
  • Able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office/O365.
  • Experience in data management and manipulation tools - knowledge of different delivery platforms will be considered a strong advantage
  • Good command of English

We offer:

  • Upskilling training programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Amazing recruitment team
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

If you’d like to have a talk about this role or other similar positions, then get in touch!

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