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Senior Patching and Integration Service Delivery Specialist

Ref: 6383

Four days ago
Contract Type

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.

Job Description

Position Highights:

As a Senior Patching and Integration Service Delivery Specialist you will be responsible for:

  • Ensure the compliance with all ITSM processes (Incident, change, problem, request and event management).
  • As part of this organization, we target continuous services improvements initiatives in order to bring efficiency and improvement for our environment. To be part of IT Services Operations you need to be flexible and able to adapt itself to the evolution of IT solutions.
  • You are a key player in the relationship among all other IT areas and external partners, including applications teams.
  • This is a position requires technical experience to be able to build and execute the Global Patching Management Plans and Activities in the company having a transversal coordination among different teams.

Main Responsibilities:

  • Responsible for all patching and post patching activities, actively troubleshoot, deep dive and apply technical fixes 
  • Execute on all actions and recommendations related to vulnerabilities in OS, middleware, database, network assets, tools, physical infrastructures, storage, web servers, etc
  • Setup list of remediation actions (network isolation, legacy management, etc.
  • Follow all industry leading recommendations in field of Cyber Security and apply all measure recommended by Security Team 
  • Execute patching campaigns with infrastructure & application teams and solution managers
  • Perform patching remediation (analyze failed patches, investigate & find possible RC, research & designed possible solutions
  • Coordinate and support network isolation campaigns with network team and application teams
  • Organize and coordinate Legacy Management with Infra Solution Managers based on the infrastructure roadmap
  • Assist of accuracy and control of inventories in CMDB post patching campaign and back-ups

Qualifications and Education Requirements:

  • Proven experience in Patch Management Process.
  • Proven experience with Ivanti Patch Management solution.
  • Proven experience in Middleware, SQL, Windows Servers administration and troubleshooting in application or Infrastructures/Cloud services domain
  • Process management experience (ITIL, COBIT)
  • Experience in Infrastructure Maintenance Support in a very diverse IT landscape
  • Knowledge in Datacenter and Cloud infrastructure technologies  
  • Proven experience in Global IT environment / critical operations 

Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.