Job Description - Client Support Specialist with English (Late Shifts)
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Client Support Specialist with English (Late Shifts)

Ref: 248

Posted on 26 November 2018
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide. 

Get involved in a bright new team as a Client Support Specialist with English (Late Shifts)!

As a Client Support Specialist with English you will be responsible for:

  • Providing technical support in English by telephone and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

If you have:

  • Fluent oral and written English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role; 
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

We offer:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

If you’d like to have a talk about this role or other similar positions, then get in touch!

Cecile
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