Job Description - Customer Care Advisor with Dutch
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Customer Care Advisor with Dutch

Ref: 2872

Posted on 27 November 2018
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career in one of the biggest outsourcing company at the position of a Customer Care Advisor with Dutch. As a Customer Care Advisor you will be responsible for:

  • Handling Dutch speaking customers
  • Accurate and timely escalating complex cases, when needed
  • Consulting customers about the specifications of the company’s products
  • Focusing on customer expectations and satisfaction
  • Protecting confidential and sensitive information and materials
  • Collaborating with other team members to provide high-quality support

If you are:

  • Fluent oral and written Dutch language skills
  • Good level of English
  • Excellent customer and communication skills
  • Ability to work under pressure to tightly controlled deadlines
  • Advanced Microsoft office skills
  • Willingness to work in a team
  • Exceptional ability to learn new skills

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards 
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

If you’d like to have a talk about this role or other similar positions, then get in touch!

Cecile
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