Job Description - Customer Support Specialist with Spanish
Return to jobs

Customer Support Specialist with Spanish

Ref: 2873

Week ago
Job Location
Sofia
Contract Type
Permanent

As a Customer Support Specialist you will be responsible for:

  • Consulting, helping and handling Spanish-speaking customers by phone and e-mail
  • Analyzing clients' problems and providing a relevant solution within an agreed time frame
  • Timely escalating complex cases towards other teams, when needed
  • Protecting confidential and sensitive information and materials
  • Collaborating positively with other team members to provide high-quality support

If you have:

  • Fluency in Spanish and good level of English language
  • Customer handling skills and ability to analyze problems
  • Good computer literacy and keyboard skills
  • Desire and passion to work in a multinational team

We offer:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

If you’d like to have a talk about this role or other similar positions, then get in touch!

Cecile
Contact NameJob TitleSend message

Modis across the world

We’ve got more than 20 years’ experience as a leading expert in IT Engineering and Life Sciences solutions. Over that period, we’ve extended our presence across Europe, North America, Asia and Australia, creating local impact at a global scale. Find your local Modis to discover how we can partner with you or help you discover the next step in your career.

Find your local Modis