Job Description - Operations Support Lead (OSL)
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Operations Support Lead (OSL)

Ref: 2716

Posted on 26 November 2018
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of an Operations Support Lead (OSL).

As an OSL you will be responsible for:

  • Assign all workload and emails to available engineers
  • Balance the workload based on schedules and team distribution
  • Understand the core tools in use and how they should be optimally utilized
  • Be open, approachable and proactive with the Delivery Team technical staff to enable them to operate effectively

If you have:

  • Good English language skills
  • Willingness to work on day and night shifts
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications is a plus

We offer:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards 
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

If you’d like to have a talk about this role or other similar positions, then get in touch!

Cecile
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