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Subject Matter Expert with German

Ref: 4185

Posted on 02 November 2020
Contract Type
Permanent
Position Highlights

As a Subject Matter Expert with German, you will be responsible for:

  • Identifying, planning, designing, validating, delivering and reporting trainings on technical skills, technical tools and processes within the Team
  • Leading the Mentorship process and is responsible for the activities related to its successful implementation
  • Performing quality checks of the team members according to predefined criteria and assists with technical and process knowledge in case of complaints or escalations from the Client
  • Facilitating of knowledge transfer within the team and delivers sessions to develop and support up-to-date knowledge and skills of the employees when needed due to customer requests, performance results or to the training delivery plan

If you have:

  • Fluency in German and English
  • 1+ years of experience 
  • Excellent communication and customer skills
  • Accuracy and precision 
  • Time management skills and ability to work with tough deadlines
  • Attention to detail and good organizational skills