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Technical Support Specialist with French and English

Ref: 5779

Posted on 20 May 2021

Position Highlights

You will be responsible for:

  • Processing service orders, answering how-to questions, troubleshooting
  • Analyzing monthly billing and program reports
  • General account maintenance
  • Managing customer relationships with corporate partners
  • Creating an exciting work environment
  • Liaising with mobile/telco carriers to complete customer requests

If you:

  • Are fluent in French and English
  • Are able to work on 24/7 shifts
  • Are keen on communicating with customers
  • Can communicate and collaborate effectively
  • Are proficient in Microsoft Office
  • Are a team player
  • Have strong attention to detail.

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives