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Technical Support Specialist with French

Ref: 7164

Posted on 21 October 2022
Contract Type

Modis and AKKA Technologies (soon to become Akkodis) are joining forces to build a global Smart Industry powerhouse in Engineering and Digital Solutions.

With more than 15 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields. We have around 1200 employees in our two office locations and now we are looking for more talents to join us in our mission of engineering a smarter future.

About the Role

You have the chance to start or accelerate your career in one of the biggest global IT companies and the only one that provides customer support working for corporate clients. This is an opportunity to join like minded people, expand your capabilities and learn from the best in class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company, you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better, smarter future. 

Job Description


  • Handling Business Clients Technical requests 
  • Focusing on customer expectations and satisfaction
  • Analyzing clients' problems and providing relevant solutions
  • Collaborating with other team members to provide high-quality support


  • Fluent in French, confident in English 
  • Proficient in Microsoft Office
  • Willing to communicate with business customers
  • Interested in resolving technical issues
  • A team player

What we offer:

  • Competitive remuneration package
  • Hybrid model of work: office & home-based
  • Performance-based bonuses
  • Additional health insurance (Medical & Dental care) 
  • Food vouchers BGN 150 BGN per month
  • Upskilling & reskilling training programs and e-learning hub
  • Recognition awards
  • Sports cards & company sports initiatives
  • Special company discounts 
  • Various social & charity initiatives

United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?