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Level 1 Agent with Italian

Ref: 6295

Contract Type

In the converging world of IT and engineering, Modis pioneers Smart Industry. Modis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation.

Today we are giving you the chance to start an exciting adventure in one of the biggest IT companies at the position of Technical Support Specialist with Italian and English (Part time).

Position Highlight

If you are willing to:

  •  Providing support in Czech by telephone and via e-mail
  •  Identifying clients’ problems and propose solutions
  •  Focusing on customer expectations and satisfaction
  •  Protecting confidential and sensitive information and materials
  •  Collaborating with other team members to provide high-quality support

And you are:

  •  Fluent in both Czech and English language
  •  Keen on communicating with customers
  •  Proficient in Microsoft Office
  •  Excited to develop your professional career
  •  A team player

Join us and enjoy our perks:

  •  Additional health coverage (medical and dental care)
  •  Upskilling and reskilling training programs
  •  Food vouchers
  •  Competitive remuneration package
  •  Performance-based bonuses
  •  Connect-A-Friend bonus program
  •  Recognition awards
  •  Special offers and discounts
  •  Sport cards
  •  Charity and sport initiatives

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.