Position Highlights
As a Technical Support Specialist you will be responsible for:
- Providing technical support in Spanish and English by telephone, chat, and via e-mail;
- Identifying clients’ problems and propose solutions;
- Focusing on customer expectations and satisfaction;
- Protecting confidential and sensitive information and materials;
- Collaborating with other team members to provide high-quality support.
If you have:
- Fluent oral and written Spanish and English language skills;
- Excellent customer and communication skills;
- Ability to work under pressure to tightly controlled deadlines;
- Willingness to develop in a technical role;
- Very good computer skills (Windows OS, Outlook, MS Office, etc.);
- Analytical troubleshooting skills will be an advantage.
We offer:
- Recognition awards
- Additional health coverage
- Upskilling Training Programs
- Food and Gift vouchers
- Special offers and discounts
- Performance-based bonuses
- Connect-A-Friend Initiative Program
- Sport cards
- Charity and sport initiatives
- Competitive remuneration package