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Technical Support Specialist with Spanish and English

Ref: 5778

Posted on 25 May 2021
Contract Type
Permanent

Position Highlights

You will be responsible for:

  • Providing technical support in Spanish and English by telephone, chat, and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focusing on customer expectations and satisfaction;
  • Protecting confidential and sensitive information and materials;
  • Collaborating with other team members to provide high-quality support.

If you have:

  • Fluent oral and written Spanish and English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role;
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

We offer:

  • Recognition awards
  • Additional health coverage
  • Upskilling Training Programs
  • Food and Gift vouchers
  • Special offers and discounts
  • Performance-based bonuses
  • Connect-A-Friend Initiative Program
  • Sport cards
  • Charity and sport initiatives
  • Competitive remuneration package