Global Service Desk and Application Support

Global Service Desk & Application Support

Perth, Australia 

End-to-end reliability

Our Modis Delivery Center delivers professional outsourced IT services tailored to transform your business by modernising your IT systems – driving innovation, backed by our global scale and expertise.

For years, the whole of our client roster has enjoyed 100% SLA compliance, with a Net Promoter Score of +45 which means are clients are some of the most satisfied in the industry.

And the smart minds working at our Center include people fluent in: English, Slovak, Czech, Russian, French, Indian, Greek, Hindi, Bengali, Afrikaans, Nepali, Vietnamese, Mandarin, Sinhalese.

The power of partnership

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Partnership is core to what we do. By working to understand your challenges first hand we believe we can deliver innovative, valuable solutions.

At our Center, we partner with clients across the private and public spectrums to take on their IT challenges, including: Mining & Energy, Education, Health, Construction, Government, Law Enforcement & Justice.

Our range and rigorous practice mean we are, of course, certified in ISO9001. All of the above means we can provide a tailored, secure support experience.

This includes our expertise in IT service management for custom developed web and mobile apps, off-the-shelf software and Cloud platforms.

Onsite expertise

  • IT & Eng. technicians
  • System & Network Engineers
  • Business Analysts
  • Project/Program Managers
  • Application Developers
  • Customer Service Agents

Technologies deployed

  • Agile
  • Project & Program Management
  • Application Development
  • Field Services Dispatch coordination
  • Service Desk
  • BPO solutions
  • Call Center
  • Data Center & Network operations
Our global experts are ready to help your businessGet in touch with one of our Global Practice Leads todayContact us
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