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Business Analyst - Intermediate

Ref: CA_EN_6_919740_1457546

Posted Yesterday
North York, Ontario
Contract Type

Business Process Analyst

Contract Duration:  12 months

Location:  Remote

Reporting to the Director, business transformation, this individual will get exposure to a wide range of business units and capabilities. They will act as a key liaison to leadership and play a vital role in the multi-year transformation of Financial Operations.


  • Facilitate the identification of business and IT process improvements
  • Work collaboratively with team members to address high-priority backlog items
  • Work with the Product Owner and or project leads to conduct analysis on business requests with a focus on the links between processes and systems
  • Analyze and documents how systems, processes, procedures and clients will be impacted by future development
  • Work with internal and external teams to facilitate requirement interviews and workshops
  • Analyze and define user requirements and translate them into system requirements/user stories
  • Lead and facilitate workshops and meetings to analyze current state operational processes, tools and systems
  • Conduct in depth process analysis and identify automation/digitization opportunities
  • Conduct cost benefit analysis to calculate the benefits that each new project will deliver
  • Develop and or re-design new processes to support stakeholders
  • Lead business process discussions and provide advice on how to make processes more efficient/lean
  • Create clear and concise process documentation
  • Coach and train employees on lean design
  • Required Skills:
  • BS/BA degree or equivalent experience
  • 2+ years of varying requirements gathering and elicitation techniques
  • Skilled at finding hidden requirements, edge cases, and a “desire to break” attitude
  • Knowledge of overall financial services industry
  • Exceptional facilitator and the ability to run large workshops
  • Skilled in test execution and understanding the outcomes
  • Proficient in process mapping and process documentation
  • Proficient in change management (training and coaching
  • Strong analytical skills
  • Comfortable with data requirements and related data activities
  • Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions

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