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Senior Technical Analyst

Ref: CA_EN_6_971574_1496515

Posted on 02 May 2023
Location
Richmond, British Columbia
Contract Type
Temporary/Contract

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Sr. Technical Analyst Contract Duration:  6 months Location:  Vancouver, on site Responsibilities:

Incident Management

Incident Coordination

  • Coordinates with the Service Desk to ensure proper recording of incidents
  • Provides regular briefings on incident status via email to the designated distribution groups
  • Incident briefing general and IT outage briefings
  • Determines if an incident needs to be escalated according to the priority and severity of the issue

    • Infrastructure Services

  • Create Virtual Machines (VMs)
  • Coordinate decommissioning of servers (physical and virtual)

    • Patch Management

  • Review scheduled patching jobs for success and failures
  • Add and remove servers from the automated patching schedules

    • Network Services

  • Add / remove DNS records
  • Build switch stack
  • Upgrade the code on a switch stack
  • Clear and assign switch ports

    • Required Skills:

  • Must have PC and Tablet skills
  • Must be well versed in MS Windows, MS Office
  • Minimum 4 Years’ Experience
  • CompTIA A+ and Network + Certification would be an asset
  • ITIL Foundations Certification would be an asset


    • Apply

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