Capital Markets - Business Analyst Contract Duration: 6 months Location: Toronto, Hybrid 1-2x per week on site
This is an exciting opportunity to work as part of a team supporting & delivering solutions to the client’s Fixed Income Trading & Sales desks across Europe. The Support Specialist will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
Responsibilities:- Partner primarily with a technical analyst on the team to deliver on end of life project
- Join a fast-paced, front office application support team
- Play a key role and ensure smooth running of the company’s Fixed Income, Front Office Trading business in New York on a day to day basis. Candidates will need to be customer service centric with a good balance of communication, business and technical skills.
- Ensure incident and change management processes are executed as mandated, partnering with various internal teams and divisions for reporting purposes and to develop necessary improvements for improved operational efficiencies, reduced costs and improved customer satisfaction.
- Engage in problem solving sessions with other team members in order to develop improvements, reduce inefficiencies in current processes and build permanent solutions. Develop new standards to reduce support effort overheads.
- Work closely with a global team of e-trading technology professionals, promoting high levels of service, quality and efficiency via knowledge transfer, training, industrialization and globalization of processes.
- 10+ years of practical experience is required, we are seeking a senior business systems analyst to support and end of life regulatory project
- Excellent working knowledge of ION Trading Systems, particularly MMI (PXE, Refdata) and Anvil
- Supporting trading systems and how trades flow front to back. Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues
- 2+ years’ recent experience with financial markets and products, specifically Fixed Income & Rates
- 2+ years’ experience with SQL (writing and running queries, supporting technical analyst in testing, making technical changes with setting up servers, etc.)
- Recent hands on experience with Linux OS and application support and troubleshooting
- Recent hands on experience with Network/gateway connectivity troubleshooting