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Business Analyst

Ref: CA_EN_6_919740_1466036

Posted on 15 November 2022
Location
Toronto, Ontario
Contract Type
Temporary/Contract
Business Analyst

Contract Duration:  6 months

Location:  Remote/Toronto

The business analyst has a broad and deep knowledge of customers' business environments, operations, relevant regulatory, compliance and governance frameworks as well as industry standard processes, key trends, customer segments and lines of businesses. He/ she leverage this knowledge and experience to advise on, gather and define business and system requirements and processes that best reflect customer needs, based on product capabilities and best practices.

Responsibilities:
  • Participate and contribute in business requirement solicitation, capturing business, functional and technical requirements.
  • Key focal point for customers in your domain, providing insights into product capabilities and best practices, responsible to design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
  • Support projects through their entire life cycle, incl. scoping, design, development, testing deployment and post production
  • Solutions will span multiple domains and products such as Ensemble ( Billing , AR ,UPS, CSM ) and MicroServices
  • Create Epic, Feature, User Story in JIRA, conduct backlog grooming with Scrum teams, facilitate Demos and accept features .
  • Work with teams across global locations to meet planned timelines and quality & responsible for multiple large and complex projects solutioning phase.
Required Skills:
  • Degree in Computer Science or Industrial Engineering & Management - Information System - or equivalent industry experience
  • 10+ years of experience in Telcom industry with at least 4 years of Customer-facing experience – ability to present the Functional and technical solution using various methods (presentations, demos, and so on) in front of large onsite and remote audiences
  • 5+ years of experience working in Ensemble Billing, AR , CSM & Microservices solution design
  • Preferable to have AWS or Azure Cloud certification
  • Wide knowledge of Amdocs Billing products and business processes
  • Deep knowledge of the telecom industry and E2E business processes
  • Experience working with agile teams, and hybrid methodology project environment

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