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Developer- Microsoft Dynamics

Ref: CA_EN_6_919740_1518600

Posted on 10 November 2023
Toronto, Ontario
Contract Type
  • Lead, coordinate and monitor ticket support for health service providers provisioned on to LTCCASB/CCIM hosted MIS and HRIS, and escalate as required. 

  • Monitor ongoing requests for service (e.g., onboarding, mergers), coordinate resources to meet requests and communicate expectations to health service provider clients.

  • Manage the overall secretariat of LTCCASB/CCIM governance structures including meeting preparation, follow up on action items, and circulating detailed minutes. Facilitate working group sessions both internally and externally as required.

  • Create, manage, and publish communications through the approval process

  • Work with senior management to prepare for executive briefings and respond to requests for information. Provide/prepare stakeholder communication documents, executive level presentations, reports, and briefing materials.

  • Provide business needs analysis and create business and system requirements documentation, including functional and non-functional requirements, use cases, and data and process flow diagrams

  • Follow industry best practices, processes, and policies that are required to maintain and support privacy and security requirements.

·         2+ years working in Public Sector in Health Care


Must Haves:

  • Experience with Microsoft Dynamics GP, BSSI HFM and Logibec Quadrant Workforce Solutions

  • Experience with the following technologies:

    • MS Projects

    • MS Teams

    • MS Power Point

    • MS Excel

    • MS Visio

    • AODA compliance

    • OTR

  • Knowledge of ITIL and service management industry best practices including execution of change management and incident management processes

  • Experience with coordinating Service Desk operational activities and technical projects that involve Personal Information Protection and Electronic Documents Act (PIPEDA)

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