Deliver a comprehensive range of I&IT and business analysis services for diverse client needs.
Collaborate with business and technical stakeholders to understand and analyze requirements.
Apply and advise on business analysis policies, processes, best practices, and standards.
Utilize operational planning and resource management techniques for business process improvement.
Conduct internal and external stakeholder interviews and design effective screener surveys.
Research, investigate, and assess information relevance, providing options analysis and risk mitigation.
Lead or support the design, development, and implementation of strategies and initiatives.
Apply political acuity to recognize and address issues impacting the ministry.
Leadership & Project Management
Support and lead business analysis for delivering new/updated digital systems aligned with program/initiative needs.
Create project plans with deliverables, dependencies, and adherence to budgets and timelines.
Proficient in performance measurement, change management, risk management, and reporting.
Work effectively in a hybrid project management and agile environment.
Provide guidance on digital systems/products, data sources, and data context to program areas, ministry staff, and partners.
Advise program managers on risk management, performance measurement, cost-benefit analysis, and organizational improvement.
Identify issues through user research and lean analysis.
Review current processes, trends, and policies, proposing new/amended processes and guidelines.
Develop performance measures and traceability matrices; translate business and data requirements into tech specifications.
Adapt solutions if needed, with a willingness to try new approaches.
Business Analysis Skills
Apply operational planning and resource management to assess client business planning and priorities.
Conduct stakeholder interviews, write effective screener surveys, and assess information relevance.
Lead or support the design, development, and implementation of strategies and program initiatives.
Design Technical and Software Skills
Understand digital marketplace, platforms, and technology trends.
Ensure the design of complex digital services is user-friendly.
Utilize computer systems for trend analysis and evaluation of best practices.
Client Relationship Management
Demonstrate strong leadership and communication skills, meeting deadlines and managing priorities.
Collaborate with teams, influencing and guiding activities toward desired outcomes.
Persuade stakeholders to adopt changes in business processes and provide alternative practices.
Apply political acuity to recognize and respond to issues impacting the ministry.
Prepare and present reports, recommendations, and briefing materials effectively.
Communicate with various stakeholders, including clients, developers, team members, and leaders.
Guide staff in content and record management with knowledge management principles.
Present and facilitate discussions, rationalize results, and build understanding for consensus.
Use adult education techniques for planning and implementing training sessions.