Modis Technology Case Studies

Modis streamlines leading technology firm’s network administration processes.

This company continues to set industry standards for innovation with award-winning desktop and notebook computers, operating systems, and applications for both professional and personal use.

Modis assisted the client’s Operations group in the installation and configuration of an event-monitoring infrastructure tool, and in the development and deployment of an infrastructure for managing IT services. In addition, our consultants helped the client define new workflows and configured the tools to support them. The client’s Director of Operations, who was responsible for the project's deliverables, was extremely satisfied with Modis resources and services.

Modis assisted the client with the installation of Openview and also helped the client Incident and Problem Management Workflows and process consulting. The client saved approximately $300,000 a year with all monitoring abilities combined to one graphic user interface, thus enabling one system administrator to monitor one network instead of four.

Key technology client calls on Modis team for a Global rollout of new SAP instances.

This company provides leading technology solutions to consumers, businesses and governments around the world. The global company’s portfolio of technology solution's services includes IT infrastructure, global services, business and home computing, and imaging and printing.

This client used multiple SAP modules to manage its global operations. The company needed Technical ABAP programmers to roll out new instances of SAP globally, as well as adding new functionality and reporting to their existing R/3 system. Key SAP modules this rollout affected Financial and Controlling, and Sales and Distribution. Modis provided highly qualified ABAP programmers and met the cost structure that the client desired, and both maintained and added resources to meet the demand of these initiatives.

Modis technical writers document client’s manufacturing processes.

The same company in the case study above needed assistance developing manuals for its warehouse and manufacturing operations. Modis provided technical writers to observe procedures, interviewed subject matter experts and documented the SAP manufacturing modules and material handling procedures. Our consultants documented warehouse materials and management software procedures for warehouse workers. The Modis consultants designed the documentation for users with limited knowledge of the English language, yet also met ISO9000 standards. In addition, the writers developed user guides, reference guides and quick-install guides for various 10Base, 100Base and Gigabit network hardware products.

Modis experienced testing team speeds client’s hardware, software development.

This company provides leading technology solutions to consumers, businesses, governments and other institutions around the world. Their development of new hardware and software called for testing to integrate the newly developed technology into their existing product line.

The client selected Modis as one of its primary testers for this project. We delivered a team of module integration testers to troubleshoot hardware and software compatibility issues and resolve network connectivity issues. The team members tested the equipment on the client’s hardware on multiple platforms. Modis’s ability to also find a project manager with the necessary experience was key to the success of this project.