My client is an end user who have got an office in Havant and Norfolk, and are currently looking for a D365FO Business Analyst on a permanent basis. The role is mainly office based, so you will need to be based neither either office location. Please see below for more information:
The position will have an initial focus on supporting the users and building up the documentation covering all processes across the two businesses using D365 (Havant & Norfolk), whilst also becoming involved with process improvement. This role will help stabilise the businesses processes and build a solid platform for growth.
Some of the key responsibilities:
- Troubleshoot problems and quickly resolve issues.
- Determine and document user requirements for business process improvement and coordinate activities with other business analysts, as decision making will be centralized across 2 sites.
- Ensure all process documentation is maintained and is written clearly and concisely.
- Develop trusting relationships and demonstrate excellent communication skills with all
departments.
- When upgrading to new systems, ensure processes are analysed, to ensure future continuity and efficiency.
- Provide resource on IT projects when required.
- Will perform hands-on process coaching to accelerate learning across the organisation.
Core Requirements:
- Customer service based - An ability to be flexible and use different approaches in different situations.
- Excellent communication - Being able to convey information to other employees clearly and
- Analytical skills - ability to provide in-depth analysis of a process or system.
- Organisation skills - Encompasses physical and mental organisation and time management
abilities.
- 2 years' experience in supporting role
- D365 Supply chain experience (not essential but a great advantage)
If you want to find out more, or apply please submit your CV and or contact me for more information.
Consultant: Kamilla Ryan
Email: Kamilla.ryan@akkodisgroup.com
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