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Customer Support Engineer

Ref: BROADBEAN_977491673254026

on 09 January 2023
Contract Type
£22,000 - £26,000

Customer Support Engineer - Oxfordshire

Customer Support Engineer / Permanent / Software & Hardware / Hybrid / Oxfordshire

The company:

Our Motion Capture market leader client develops innovative software and hardware products for the entertainment, engineering, and medical industries.

If you like to work in a friendly work culture, our client has a team with other software engineers working primarily from home, provided you are able to visit the offices on a fortnight basis to meet up with the team and brainstorm.

The role specifications:

Our client has an immediate opening for a Customer Support Engineer to join their growing team.

  • Supporting customers using motion capture for various industries: medical, engineering, entertainment.
  • Installation and training for company hardware and software.
  • On-site duties involve email and telephone support, software testing, technical demonstrations and physical maintenance of bespoke hardware.
  • Create content for internal, external and promotional support such as website FAQs, tutorials, working videos for company software.
  • Perform demonstrations and assist the sales team with client presentations.

The ideal candidate:

  • Excellent presentation skills and good organisation skills in order to work independently and as part of a team.
  • Graduate in a relevant numerate/technical area or relevant experience.
  • Familiarity with Unreal Engine and/or Unity.

The package:

The salary on offer is £22,000-£26,000 dependant on experience, plus a comprehensive benefits package including; private medical, permanent health insurance, life cover and 10% employer pension.

Customer Support Engineer / Permanent / Software & Hardware / Hybrid / Oxfordshire

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.