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IT Support Engineer

Ref: BROADBEAN_066131673254146

on 09 January 2023
Contract Type
£20,000 - £25,000

IT Support Engineer - Permanent

IT Support Engineer / Permanent / West Midlands

My client is a management software and risk services company. The client is looking for an IT Support Engineer to join their team.

This role will be within the IT department which supports the internal customers within the business through IT support through configuration, installation and maintenance of all hardware and software issues across the business are some of the main responsibilities of the role. This is a great role for a 1st line support canidate to further their career onto a 2nd line role.

Key Responsibilities:

  • Provide 1st and 2nd line IT support for 100+ users on site and remotely.
  • Support users and resolving issues over the telephone as well as desk-side when required.
  • Identify issues, risks and dependencies escalating and managing where appropriate.
  • Keeping up with new technologies advancements and adopting knowledge when resolving issues.
  • Take part in projects across the business and shadow more senior IT colleagues for training purposes.

Key Experience and Knowledge required:

  • Windows 10 and Windows Server
  • Active Directory & Group Policy
  • Software builds and installation
  • Working within a call logging system

Personal Attributes

  • Great customer service skills.
  • Ability to multi-task and respond promptly to queries.
  • Willing to learn new technologies and keep up to date with market trends.
  • Work well in a team.
  • NPPV3 clearance will be requested on successful candidate.

The basic salary on offer for this position is £20,000 - £25,000 with a comprehensive benefits package.

Please apply ASAP to be considered with your latest copy of your CV.

IT Support Engineer / Permanent / West Midlands

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.