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IT Support Technician

Ref: BROADBEAN_672311677073608

on 22 February 2023
Contract Type
£28,000 - £35,000

IT Support Technician


Bromsgrove - Onsite 5 days

28k - 35k Depending on experience

We are currently recruiting for an exciting IT Support Technician opportunity to join a successful Financial Services client of ours. Ideally searching for a candidate who has hunger for learning and a desire to grow with the business.

Key responsibilities:

  • Point of contact for first line contact issues
  • Log work requests on ticketing system
  • Keep users updated with tickets
  • Escalate issues to senior management
  • Liaise with 3rd party - ensure all systems & software are operating up to the standards
  • End user management - AD & Azure AD
  • Installing/upgrading software on client machines


  • Window 10
  • Window server (desired)
  • Active Directory
  • Office 365
  • Microsoft Azure
  • Device Management
  • Understand security principles
  • Financial Service experienced (desired)


  • Strong customer focused approach
  • Problem solving skills
  • Good communication
  • Work under pressure
  • Attention to details


  • Training and qualifications are provided
  • Contribution to pension scheme
  • Death-in-service 4 x annual salary
  • Health benefit scheme - gym subscription, dental, treatments & alternative therapies
  • Flexible work options
  • Competitive holidays
  • Social Events
  • Employee referral bonus scheme
  • Loyalty bonus - additional holidays (based on length of service)

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.