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2nd Line Engineer

Ref: BROADBEAN_521711642178583

Four days ago
Contract Type
£28,000 - £32,000

2nd Line Support Engineer

Modis are currently working in partnership with a market leading IT Services provider to recruit a Support Engineer to join their growing team.

This role is fully remote with some travel to client sites in the London area to resolve software or hardware issues, so a car and driving license are required.

There is a requirement to be on a call out rota system as part of out of hours commitments. (Additional compensation included for "On-Call")

The Role

As a 2nd Line Support Engineer you will be homebased so must be able to work well on your own as well as part of a managed services team and have good communication skills over phone / emails. You will take responsibility for calls that are assigned to you and manage them through to completion, liaising with 3rd party vendor support when required.

The Requirements

  • Azure (Azure AD, Networking, Powershell, Backups, Patch management, VDI)
  • Microsoft Skills (Server 2008 - 2019, Active Directory, Group Policy, SQL, O365, Exchange, RDS)
  • Hyper-V (2012 and above)
  • VMware (5.5 and above)
  • Thorough knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs

Desirable Skills

  • Solarwinds
  • Citrix
  • Security (Firewall experience)
  • Anti Virus
  • Load balancers
  • Good knowledge of backup and DR services
  • Knowledge of iSCSI/Fibre channel Storage Area Networks
  • Previous experience working for a Managed Service Provider

If you are looking for an exciting new challenge to join a leading organisation please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.