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Senior Customer Insights Manager - London - up to £75k

Ref: BROADBEAN_244121641291294

on 04 January 2022
Contract Type
£60,000 - £75,000

Senior Customer Insights Manager - London - up to £75k + 13k package


A major international retail/E-commerce group, the organisation are going through a period of phenomenal growth and offer incredible opportunities as they expand.


We are looking for an experienced Customer Insight professional with a particular focus in eCommerce or retail sectors. The role is responsible for looking into competitor analysis and working with the business and customers to scope opportunities deliver new services and solutions.

You will be responsible for building a framework for integrating customer insights and decision making to drive insight generation projects. You will own end to end projects covering scoping, design, data collection, data analysis, creation of recommendations and presentation to senior leadership. The role will be high profile in supporting the build of roadmaps around new services.

Key skills and experience

  • Prior Customer Insights or market research experience
  • Excellent relationship management
  • Excellent attention to quality and detail

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.