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Senior ServiceNow Business Analyst | c.£70k | Hybrid - London

Ref: BROADBEAN_444671659429024

on 02 August 2022
Contract Type
£55,000 - £70,000

Senior ServiceNow Business Analyst | c.£70k + bonus | Hybrid - London

Our global consultancy are looking to bring in a hands on Business Analyst who has experience of working with the configuration, or administration of ServiceNow modules on an enterprise scale. You will be working on the full project lifecycle, from design, testing, and transition to implementation of ServiceNow, all within an Agile environment.

This role will see you using your experience within Business Analysis to capture requirements, manage stakeholders, and work closely with test teams across multiple test phases. You'll be able to gather and translate complex business requirements and working closely with developers throughout the project lifecycle. You will be working closely with external stakeholders as they look to implement ServiceNow modules. You'll need to take their requirements and translate them into Agile stories for various teams within our client's business. You will be following projects all the way through to delivery and then executing thorough training documentation to support staff.

Our client are looking for someone with solid experience with the following:

  • Gathering (business and functional) requirements and producing technical documentation within a ServiceNow environment (having worked on at least two modules in an enterprise environment - ESM experience ideal)
  • Working closely with (ServiceNow) Delivery Managers, Developers, Programme Managers, IT Engineers
  • Experience with Agile (preferably SCRUM) methodology
  • Exceptional communication, organisation, and stakeholder management experience
  • Experience in IT Service Management design, operations or transmission process
  • Proven experience working in a fast paced environment where business priorities can change quickly

The client are keen to get someone in who is an expert in their field and has a real passion for Business Analysis. Experience working with complex, technical requirements will be a walk in the park for you and working with tricky stakeholders should be an absolute breeze. This role will give you the chance to work with a global consultancy where you will be given the chance to work in an Agile team on both project and non-project work. You'll need to have experience dealing with tricky stakeholders, and liaising internally with development teams, both in person, and remotely.

In return, this opportunity will allow you to progress within a business (who have a global reach), take advantage of a great working environment. Salary is up to circa £70k, with a bonus of up to 25%. They are looking to adopt a hybrid working model for this role with a London-based office where you will be expected between 1-3 days per week.

Our client can move quickly on this role, so please get in touch today for a confidential chat if you're interested.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.