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Trade Support - Rates Risk

Ref: BROADBEAN_932541659091996

on 29 July 2022
Contract Type
£400 - £600

Trade Support - Risk Rates Background:

The EMEA Risk team is responsible for providing client-facing and server-side support to Risk applications used by the Rates line of business in London and Paris. We are looking for a team member to join the current Front Office Support team with focus on Rates. The Support Member works in close collaboration with the Infrastructure Support, Application Developers, Offshore Core support resources and Application Managers. This is a high-profile role working in an ever-changing environment and demands an individual with flexibility, acumen and the ability to assimilate lots of information quickly, with focus on Incident and Problem Management. This is a critical role requiring a highly motivated and dedicated staff who can provide procedural and technical support within the Support team to the Rates Business. The role provides an opportunity within a Desk facing team to gain a strong understanding of several technology areas. The depth and breadth of the support offered by this team makes it an excellent environment in which to learn or to train others. The successful candidate has the chance to enhance capabilities of the support team and provide a leading example within the team and take delivery to the Business to the next level. As a Support Team member, the candidate will have the responsibility of making sure that all calls are logged, updated and followed up to resolution in a timely manner. Monitoring and Technical document updates would also be considered part of BAU for this role, thus ensuring consistency across the applications and business lines supported.

Key Responsibilities:

  • First point of contact for the Rates business users to provide support for SOD & Intraday Risk & P&L
  • Troubleshooting end-to-end around flow of trades from entry & overnight processing
  • Collaboration with regional & offshore teams
  • Application Support and Maintenance
  • Event Management (Monitoring and Alert life cycle Management)
  • Business Continuity Planning and Execution
  • Incident Management
  • Problem Management
  • Known Error Management
  • Service Request Management
  • Release Management
  • Change Management
  • Configuration Management
  • Relationship / Stakeholders Management
  • Business Readiness / Pre Market Checks
  • Compliance / Audit / Regulatory
  • Knowledge Management
  • Business Support Management
  • Batch / Feed SLA Management
  • Application and Platform Onboarding
  • Capacity, Performance and Resiliency Management
  • Tools Development & In-house Projects

Key Requirements

  • Hands on experience providing support for Traders Risk & P&L issues
  • Product knowledge of Rates, understanding for eTrading, RFQ flows, Government Bonds, Agencies, Supras, Futures, Swaps, Inflation-linked products, US Treasuries and Bills
  • Understanding for Market data - yield curves, funding curves, volatility / correlation surfaces (general understanding / familiarity)
  • Graduate degree. Preference: Computer Science or Electronics
  • Relevant technology experience
  • Unix & SQL
  • Grid computing
  • Scripting languages such as Unix Shell scripting, Perl scripting etc.,
  • Python (added advantage)
  • Tableau (added advantage)
  • Monitoring Tools: Exposure to Geneos ITRS and Splunk


St Pauls, London

Rate £400-600 a day / Inside IR35 via Umbrella

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.