Second Line Support - Support - Service Desk - Windows - Laptop - Active Directory - MS - 1st/2nd Line - Wiltshire - Contract - Helpdesk - Deskside support
I am looking for a contract 2nd Line support Engineer who is experienced working in a service desk environment with windows, laptops, active directory and has excellent interpersonal skills.
Further Details regarding the role include:
- Inside IR35
- Previous experience in 2nd Line Support Engineer / Deskside Support Engineer role
- Experience in a customer centric environment providing support is first prize
- Floor walking experience, and remote support essential
- Windows 10 - Administration and Support
- Main focus is Office 365 - Administration and Support
- Active Directory experience
- Support of Mobile / iPad devices
- Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service
- Fast troubleshooting with customer / end user focus is imperative
- Previous experience working with call logging and ticketing systems
- Following change management processes
If you are interested in the role advertised, please apply below.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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