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Business Analyst - Software Products

Ref: BROADBEAN_325261641393318

on 05 January 2022
Location
Manchester
Contract Type
Permanent
Salary
£40,000 - £45,000

Business Analyst - Software Products

Modis are currently working in partnership with a market leading software provider to recruit an experienced Business Analyst with experience of software products and with a desire to progress in to a Product Owner role.

This role is fully remote with some occasional travel to client sites.

The Responsibilities

  • Own the delivery of new modules, features or functions from a product perspective while working with development, documentation, professional services and other stakeholders
  • Own and manage product backlogs prioritizing work for software product releases for selected products
  • Work with the wider Product team to determine release content and with the delivery team to ensure requirements are delivered as specified and on time
  • Work closely with support colleagues to help resolve customer problems where they cannot be solved at first line and understanding trends in the products
  • Answer customer and field support questions and providing guidance and support for product issues
  • Identify, document and report design reliability and maintenance problems and bugs
  • Gather and consolidate feedback from customers and field staff

The Requirements

  • Recent experience as a Business Analyst for one or more software products (or product-team adjacent)
  • Ability to own the delivery of software from start to end and working collaboratively to ensure a 'can do' attitude across teams
  • Ability to be professional but challenging roadblocks and finding innovative solutions
  • Experience in delivering on-premise and cloud based software products
  • Good knowledge of Agile software development and delivery principles
  • Excellent clarity of communication skills and ability to distil complex information to simple stakeholder messages suitable for technical or non-technical audiences
  • Ability to identify potential issues or conflicts and knowing when to escalate
  • Ability to efficiently prioritise a varied workload
  • Experience dealing with clients/customers and communicating in a professional manner

Desirable:

  • Experience of and desire to mentor colleagues in the Business Analyst role
  • Desire to perform the Product Owner role and to be an active part of the Product Management team
  • Technical software knowledge - e.g. SQL, databases
  • Experience of working effectively with offshore development teams - particularly in India
  • Experience with Azure DevOps (product backlog management tool) or similar (e.g. Jira)
  • Knowledge of Behaviour Driven Development (BDD)

If you are looking for an exciting new challenge to join a leading organisation please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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