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Customer Consultant (Outbound Calls, Non-Sales) Stoke-on-Trent

Ref: BROADBEAN_684321694169274

on 08 September 2023
Contract Type
£20,000 - £25,000

Outbound-Calls Customer Consultant (Non-Sales) Stoke-On-Trent / Hybrid Up to £25,000 plus commission structure!

I'm proud to be working exclusively with a growing technology business who are truly a force to be reckoned with, within their chosen industry. Due to growth and an increase in projects - They're now looking to hire their very first Outbound Calls Consultant to join them in a critical role to join the team at what couldn't be a more busy and more exciting time.

These guys produce software that essentially tackles fraud, using state of the art systems and only the best technology choices. So their solutions and systems serve an amazing purpose and most certainly help organisations who are trying to tackle fraud - saving their clients a lot of time and stress.. and money!

You will have a fantastic telephony manner and communication skills with the ability to communicate efficiently with a variety of their client-base. This is not a sales position - your role will be to make a number of outbound calls to essentially validate customer details/data.

You will need to work autonomously here but there is scope to grow this team in 2024!

What to Expect

  • You will make calls obtaining occupier details for business properties where the occupier is unknown, or not paying their bill on time.
  • You will be required to call these properties to validate the occupier is trading from the address, the occupier name is correct, and obtain a contact name
  • This is not a sales role it is validation of data sources to confirm the occupier of the property
  • Where data within the platform is limited, completing own investigations on google to identify the occupier


Salary £23-£25k

Commission Post 3 month trial commission of c.£500 a quarter based on performance

Pension: 5% employee contribution matched

Remote Work: Ability to work from home after week 3, but will need to be in the office potentially 1 day a week

Flexible Hours: Hours can be flexed to support child care etc, needs to be agreed up from

Holidays: 33 Paid holidays each year (20 statutory, 8 bank holidays, 4 days additional and 1 extra from your birthday leave), Bank Holidays do not need to be taken as leave, so there is full flexibility about working or not working on bank holidays

Social Summer & Christmas parties with the wider team.

The best part of this role is undoubtedly the people you will be working for - the Directors here are great and have real vision for the company and how to drive them forward. They really value those who work for them and most certainly wants this person to play a key part in their journey. Your voice and opinions here will not only be heard but also really valued.

Call me now on 07772021858 for immediate consideration!

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.