Help Desk Solutions & Applications
Our end-to-end service offerings include all aspects of an organization’s tech capabilities. To start, we begin with an assessment of organizational needs and goals. From there, we can either augment or improve your existing infrastructure. Whether support is needed in-house or offsite, we have the pipeline of talent to make it happen. We can handle has much, or as little, as needed to be a boon to business.
There’s a reason that most of the Global Fortune 100 companies trust us. And that’s because we have a true, global solution no matter the size (or kind) of organization. Outside of the US we have centers in Australia, Bulgaria and Germany, with the potential for round-the-clock service at your help desk.
You know that having the right tools for the job is essential. That’s where we come in. Our service desk pros are well versed in the implementation, optimization, and limitations of the various support software. From integration to optimization, our experts cover all the major platforms – including, but not limited to:
- Freshdesk
- Help Scout
- Salesforce
- GoToAssist
- OTRS
- JIRA
- ManageEngine AssetExplorer
- Bomgar
- Faveo
- Omnitracker
- GLPi
Maximize your software investment, and get back to focusing on the bigger picture, with a dedicated team of support staff manning the service desk. Optimize all aspects of your help desk or app support with the help of a global leader in tech, engineering, and IT talent solutions. Work with us.