Assessments | Modis US

Application Services & Modernization

When you need a customized plan for complex IT questions, a one-size-fits-all approach won’t cut it. Work with us to gain access to the trusted advisors that guide your business with smarter solutions.

When you're ready to start something, we'll help you finish it.

In today's complex world of technology, our experts deliver tailored solutions across all industries and specialties. We have the expanded global footprint, and the legacy of success, to help businesses see their goals through – from start to finish.

We can assess your current technologies, processes, and culture to create a customized plan that we can roll out locally or nationwide.

We can work together to architect a master plan, utilizing both the in-house skillsets you have and the outside knowledge and talent you need, while minimizing disruption and maximizing effectiveness. To ensure quality and deliver in a timely fashion, we deploy resources quickly to execute the following end-to-end process:

  • Technology Assessment: We help determine if your current technology stack is correctly implemented. Your tech should both meet business needs and be financially viable. Future-proof your technology stack with the help of experts.

  • Resource and Organization: Work with us to align individuals with the right roles in your organization. The Modis Competency Model identifies and maximizes the individual strengths and weaknesses of your existing team to allow for reorganization where applicable.

  • Process and Implementation: We ensure your methodology is in line with the goals of your business practices. We work to clarify and implement any technical aspects required to remove any impediments to productivity.

We’re not intimidated by the size and scope of your needs. In fact, our network includes experts in every aspect of online business, legacy systems, enterprise applications, networking, communications and technology solutions.

Connecting you with the skills, plans, and resources you need to see your goals through to the end – on time and on budget – is our specialty. Partner with us to take advantage of our proven experience and worldwide reach.

We can assess your current technology, process and culture to develop a master plan to solve the business requirements, while minimizing disruption and utilizing in-house skillsets.

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We create customized material to meet your technology requirements and business goals. This material can be delivered either online, in person or both - depending on logistics, cost and your unique business needs.

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Help Desk Solutions & Applications

Our end-to-end service offerings include all aspects of an organization’s tech capabilities. To start, we begin with an assessment of organizational needs and goals. From there, we can either augment or improve your existing infrastructure. Whether support is needed in-house or offsite, we have the pipeline of talent to make it happen. We can handle has much, or as little, as needed to be a boon to business.

There’s a reason that most of the Global Fortune 100 companies trust us. And that’s because we have a true, global solution no matter the size (or kind) of organization. Outside of the US we have centers in Australia, Bulgaria and Germany, with the potential for round-the-clock service at your help desk.

You know that having the right tools for the job is essential. That’s where we come in. Our service desk pros are well versed in the implementation, optimization, and limitations of the various support software. From integration to optimization, our experts cover all the major platforms – including, but not limited to:

  • Freshdesk
  • Help Scout
  • Salesforce
  • GoToAssist
  • OTRS
  • JIRA
  • ManageEngine AssetExplorer
  • Bomgar
  • Faveo
  • Omnitracker
  • GLPi

Maximize your software investment, and get back to focusing on the bigger picture, with a dedicated team of support staff manning the service desk. Optimize all aspects of your help desk or app support with the help of a global leader in tech, engineering, and IT talent solutions. Work with us.

Functional Disciplines

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