DevOps | Modis US


The business strain of putting agile methodologies into practice starts with a commitment to DevOps and ends when you partner with us.

Shorter development cycles don’t have to be a tall order.

The marriage of development and operations – or “DevOps” – births the agile application necessary to increase deployment frequency and speed up development cycles. Perfecting the infrastructure management processes to facilitate these streamlined development cycles isn’t always easy. But when you work with us, it is.

We can staff DevOps teams, including but not limited to:

  • IT Manager: Someone charged with creating a climate of continuous improvement and responsible for delegating authority to the team members
  • Dev Manager: Works closely with Ops Manager to align goals and create plans
  • Ops Manager: Brings ops expertise to the table to incorporate it with the development process
  • Systems Engineer: Focuses on the automation aspects of the DevOps platform
  • Quality Engineer: Works to improve scale, performance and validate code
  • Developers: The developers who code and move elements through the pipeline

Our DevOps specialists implement success strategies, including the following:

  • Establishment of on location - or cloud-based - continuous deployment pipelines
  • Configuration of development, testing, and production environments
  • Creation of release management processes and systems to shorten deployment
  • Surveillance of applications and servers for performance and errors
  • Minimization of costs and risks with automated infrastructure code

Successfully implementing an agile ideology to DevOps processes will require a cultural shift in both operations and development departments, with both applications and infrastructure. We can help implement this culture by implementing a process for continuous integration, continuous deployment, release management, performance monitoring and error handling. Our proven track record, global resources, and cross-industry expertise make us uniquely qualified to ease the DevOps transition.

Tear down the silos that are stifling your development and operations progression – and let us help you build something smarter.

We can assess your current technology, process and culture to develop a master plan to solve the business requirements, while minimizing disruption and utilizing in-house skillsets.

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We create customized material to meet your technology requirements and business goals. This material can be delivered either online, in person or both - depending on logistics, cost and your unique business needs.

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Help Desk Solutions & Applications

Our end-to-end service offerings include all aspects of an organization’s tech capabilities. To start, we begin with an assessment of organizational needs and goals. From there, we can either augment or improve your existing infrastructure. Whether support is needed in-house or offsite, we have the pipeline of talent to make it happen. We can handle has much, or as little, as needed to be a boon to business.

There’s a reason that most of the Global Fortune 100 companies trust us. And that’s because we have a true, global solution no matter the size (or kind) of organization. Outside of the US we have centers in Australia, Bulgaria and Germany, with the potential for round-the-clock service at your help desk.

You know that having the right tools for the job is essential. That’s where we come in. Our service desk pros are well versed in the implementation, optimization, and limitations of the various support software. From integration to optimization, our experts cover all the major platforms – including, but not limited to:

  • Freshdesk
  • Help Scout
  • Salesforce
  • GoToAssist
  • OTRS
  • JIRA
  • ManageEngine AssetExplorer
  • Bomgar
  • Faveo
  • Omnitracker
  • GLPi

Maximize your software investment, and get back to focusing on the bigger picture, with a dedicated team of support staff manning the service desk. Optimize all aspects of your help desk or app support with the help of a global leader in tech, engineering, and IT talent solutions. Work with us.

Functional Disciplines