Job Description - ABOJP00025879 - Complaint Investigations Tech in Alameda
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ABOJP00025879 - Complaint Investigations Tech

Ref: US_EN_6_971578_1465326

Posted on 15 September 2022

Modis is seeking a Complaint Investigations Tech for one of our top healthcare manufacturing clients in the US! This position is located in Alameda, CA with an onsite requirement. The Complaint Investigations Tech will be responsible for implementing and maintaining the effectiveness of the quality systems.

Role Responsibilities:

  • Perform routine testing (physical, chemical or functional) on products returned from the field due to a customer complaint, using a variety of lab equipment.
  • Summarize and record all test data and maintain proper documentation of all lab work.
  • Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
  • Support company goal for timeliness of complaint investigations and closures.
  • Role Requirements:

  • Knowledge of regulations and standards affecting IVDs and Biologics.
  • Must have good written and oral communications skills.
  • Must possess good laboratory practices, including handling of chemicals and biohazardous material.
  • Qualifications:

  • Experience in technical writing, engineering or computer science.
  • Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

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