Job Description - Technical Support Specialist in Boise
Return to jobs

Technical Support Specialist

Ref: US_EN_6_971575_1465516

Posted on 19 September 2022

A Technical Support Specialist job in Boise, ID is available courtesy of Modis. We are looking for a candidate with 2+ years of documented job history which includes a technical background encompassing both software and hardware knowledge, troubleshooting, problem solving, team collaboration, and customer service expertise.

  • Location: Boise, ID
  • Contract Length: 1 YR (9/29/22 – 9/29/23)
  • Pay: $16 - $19
  • Technical Support Specialist responsibilities include:

  • Working in a fast-paced enjoinment managing inbound technical customer & reseller service events remotely (phone, chat, email).
  • You will be supporting commercial high-end printers & technologies which may include one or more product lines.
  • Provide remote solutions that minimize our customers down time by avoiding wait and travel time necessary for onsite service.
  • Support a unique customer base each with mission critical attributes that rely heavily on our ability to adapt.
  • Deliver world class customer service and complete technical resolutions.

  • Prior field service experience repairing, troubleshooting electro-mechanical commercial products on location at customer sites.
  • Graphics and / or application support experience. Adobe suites, RIP software, print job configuration setup.
  • Exposure to different media / substrate types, car wraps, banners, commercial prints.
  • Previous Designjet, Latex or UV product experience.
  • Applicants should be capable of working any shift from 6am -6pm Monday - Friday to be considered.
  • If you are interested in this Technical Support Specialist job in Boise, ID then please click APPLY NOW. If you have questions about the position, please contact

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records


    Find your local office.

    Modis has over 100 offices in the United States, Canada and Europe. With both industry and location-specific expertise, our people know their area and their labor market and can find the right position for you.