Onsite Adminstrator

Akkodis is looking for a Onsite Administrator for a contract position in Chicago, Heights, IL.

24-month contract with possible extension

Location: Onsite Chicago Heights, IL

Pay rate: $18.26 - $19.70/hourly

Job description

• Respond to common service, product, technical, and customer-relations questions.

• Monitor & resolve Service tickets for printing related incidents and problems
• Initiate Device related trouble tickets into the Customer supplied ticketing system.
• Install and setup printers and apply Customer configurations
• Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices
• Troubleshoot and resolve print server and print queue issues
• Perform device and fleet usage analysis
• Perform research related to printing related issues
• Assist with the evaluation, testing, and creation of configuration templates of new devices
• Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
• Work effectively in a multicultural environment.
• Contribute to teams ability to meet target goals.

Knowledge of HP Printers, WebJet Admin & ServiceNow or other ticketing system, networking protocols

If you are interested in this Technical Consultant, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Luke Fannin at luke.fannin@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.