Job Description - Systems Administrator in Chicago
Return to jobs

Systems Administrator

Ref: US_EN_6_914752_1425266

Posted on 10 January 2022
Job Location
Chicago, Illinois
Contract Type
Direct Hire
Category
Information Systems

Systems Administrator

Direct Hire

Chicago, IL Onsite / remote hybrid

BioPharma company is looking for a collaborative Systems Administrator to join their dynamic team. In this fast-paced role you will be an integral part of organizing and executing on several continuous improvement projects.

This position offers a great opportunity for a seasoned IT professional to join a high-performing, cross-functional IT department at a rapidly growing, publicly traded life sciences company based in the Loop. The ideal candidate will have 4-6 years of experience supporting end users in a Microsoft centric environment. Experience with cybersecurity tools and methodologies is a big plus.

Responsibilities

  • Provide front line support for all incidents, requests, and problems. Serve as primary escalation point prior to escalation to Technical Services team.
  • Procure and provision PCs and user accounts in our Microsoft Autopilot/Intune environment.
  • Lead on/off boarding activities and communication; working closely with human resources.
  • Develop knowledge base documentation for end users and IT team.
  • Assemble and conduct end user training.
  • Project management of small/medium technical and support workflow improvement projects.
  • Reconcile and manage technology assets (hardware and software licensing).
  • Support issues related to systems, phones, software, and hardware.
  • Assist with data compliance and governance.
  • Assist with identifying IT security gaps and maturing overall cybersecurity posture.
  • Qualifications

  • 4-6 years of progressive IT experience is required; life sciences/pharmaceutical industry big plus
  • Associates or bachelor’s degree in IT or equivalent field preferred
  • Advanced capabilities using Microsoft office products including Visio, Excel, Word, and PowerPoint.
  • Leadership and mentoring skills toward fostering a collaborative work environment.
  • Knowledge of modern workplace technologies, Windows system administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
  • Previous experience supporting executives and C-Level Suite
  • Resourceful with ability to independently seek modern, best practice solutions
  • Experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes
  • Customer Service focus, Interpersonal skills, Written and Verbal Communication skills, Problem Solving, Professionalism, Project Management, Organizational skills, Time Management, Strong Attention to Detail, Team Player
  • Working Conditions

  • Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
  • Prolonged periods of sitting, standing, bending, and kneeling.
  • Must be able to lift and transport at least 25 pounds.
  • Vision requirements include close, distance, peripheral, color, depth perception, and the ability to adjust focus. Computer use: Up to 90% of the time.
  • Noise conditions: Normal office environment
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Apply

    Find your local office.

    Modis has over 100 offices in the United States, Canada and Europe. With both industry and location-specific expertise, our people know their area and their labor market and can find the right position for you.

    Locations