Job Description - Data Analyst in Cupertino
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Data Analyst

Ref: US_EN_6_971575_1458660

Posted on 02 August 2022
Salary
$25 - $30

Modis is currently hiring a Data Analyst in Cupertino, CA!

Duties

Strong data and analytic skills, knowledge of excel, numbers and data modeling. Reporting and presentation skills a plus. Looking for a person who has a passion for data and numbers.

• Interpret data, analyze, and process data

• Acquire data from primary or secondary data sources and maintain databases/data systems.

• Filter and “clean” data for system consumption

• Transaction to Account matching

• Triage and research submitted tickets

• Use resources (i.e. Tableau, Box, Internal Systems) to validate data

Key Requirements:

  • Data Processing - Excel
  • Support Tickets - Attention to detail, written and verbal communication organizational skills
  • Strong analytical skills
  • Demonstrated understanding of business
  • Demonstrated ability to manage through various customer situations
  • Seeking and acting on feedback from business partners
  • Demonstrate understanding of the business and master data management concepts.
  • Process on average 6 files/week (files range from 5,000 rows to 40,000 rows)
  • Process on average 30 support tickets/week
  • Achieve SLA of 5 business days on Support ticket responses
  • Achieve SLA of 48 hours on data maintenance requests
  • Achieve SLA of 5 business days on major data change requests
  • Drive an increase in % first contact resolution for support tickets
  • Use resources (i.e. Tableau, Box, Sales Central) to validate data
  • Leverage existing knowledge of master data management (MDM) solutions & best practices
  • Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Find your local office.

    Modis has over 100 offices in the United States, Canada and Europe. With both industry and location-specific expertise, our people know their area and their labor market and can find the right position for you.

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