Sr. POS Specialist
Modis is seeking a Sr. POS Specialist for a direct hire position in N. Dallas, TX. You must have 5+ years of experience in a payment solutions role. You will be responsible for overseeing ordering processes for network appliances and services. You will also work with Operations and Support teams to monitor and improve vendor performance. You will be a subject matter expert and final escalation point in solving network appliance and service issues between technical services and vendors. This is an excellent opportunity to grow your IT skill set with this exciting company!!!
**Hybrid Onsite, remote 2 days/week**
Responsibilities:
Facilitates POS software support licensing with Sales team and POS vendors
Act as liaison to vendor technical staff for solving problems and implementing new solutions
Communicate with Sales team on new services and feature availability
Escalation point between technical support personnel and technical project staff
Communicate with internal teams to improve ordering processes
Manage and prioritize queue of issues with respective vendors
Consultant to business and other analysts on interoperability, brand support, etc.
Monthly analysis of Retail Technology Communications budget
Quarterly reconciliation of Communications and POS licensing expenses
Works with internal teams to update Retailer agreements with new technology options
Works with Procurement on vendor agreement renewals
Skills:
Bachelor’s degree in Computer Science, Project Management, Engineering or related field, or equivalent mix of education and experience
Five+ years of related job experience in POS, payment solution technologies
Hands-on experience with installation, service and support of C-store POS and fuel control systems and related technology preferred
Retail technologies including POS and communication system experience
Experience with Salesforce CRM preferred
Excellent problem solving and critical thinking skills
Organization, time management and prioritization
Requirements gathering, verbal and written communication skills
Working knowledge of electronic payment systems, and the retail petroleum convenience industry preferred
C-store POS service training certifications preferred
C-store management experience and accounting practices preferred
Familiarity with SDLC
Employment Type: Direct Hire
Salary: $100-110k
Immigration Status: Must be able to work in the US without restrictions, NO C2C, OPT/EAD, or H1 will be accepted.
If you are interested in this Sr. POS Specialist Job in N. Dallas, TX then please click apply through Modis.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
