Job Description - Sr POS Specialist in Dallas
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Sr POS Specialist

Ref: US_EN_6_914776_1457482

Posted on 25 July 2022

Sr. POS Specialist

Modis is seeking a Sr. POS Specialist for a direct hire position in N. Dallas, TX. You must have 5+ years of experience in a payment solutions role. You will be responsible for overseeing ordering processes for network appliances and services. You will also work with Operations and Support teams to monitor and improve vendor performance. You will be a subject matter expert and final escalation point in solving network appliance and service issues between technical services and vendors. This is an excellent opportunity to grow your IT skill set with this exciting company!!!

**Hybrid Onsite, remote 2 days/week**


  • Facilitates POS software support licensing with Sales team and POS vendors
  • Act as liaison to vendor technical staff for solving problems and implementing new solutions
  • Communicate with Sales team on new services and feature availability
  • Escalation point between technical support personnel and technical project staff
  • Communicate with internal teams to improve ordering processes
  • Manage and prioritize queue of issues with respective vendors
  • Consultant to business and other analysts on interoperability, brand support, etc.
  • Monthly analysis of Retail Technology Communications budget
  • Quarterly reconciliation of Communications and POS licensing expenses
  • Works with internal teams to update Retailer agreements with new technology options
  • Works with Procurement on vendor agreement renewals
  • Skills:

  • Bachelor’s degree in Computer Science, Project Management, Engineering or related field, or equivalent mix of education and experience
  • Five+ years of related job experience in POS, payment solution technologies
  • Hands-on experience with installation, service and support of C-store POS and fuel control systems and related technology preferred
  • Retail technologies including POS and communication system experience
  • Experience with Salesforce CRM preferred
  • Excellent problem solving and critical thinking skills
  • Organization, time management and prioritization
  • Requirements gathering, verbal and written communication skills
  • Working knowledge of electronic payment systems, and the retail petroleum convenience industry preferred
  • C-store POS service training certifications preferred
  • C-store management experience and accounting practices preferred
  • Familiarity with SDLC

    Employment Type: Direct Hire

    Salary: $100-110k

    Immigration Status: Must be able to work in the US without restrictions, NO C2C, OPT/EAD, or H1 will be accepted.

    If you are interested in this Sr. POS Specialist Job in N. Dallas, TX then please click apply through Modis.

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records


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