Job Description - Desktop Support Technician in Ft. Lauderdale
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Desktop Support Technician

Ref: US_EN_6_914747_1425382

Posted 6 days ago
Job Location
Ft. Lauderdale, Florida
Contract Type
Contract/Temp to Hire
Category
Information Systems

Modis is hiring an onsite It Support Technician, on a six-month contract to hire basis. This position’s primary responsibility will be to troubleshoot level one and two system issues for end users for PC, server or mainframe applications and hardware. A brief synopsis of the role’s responsibilities is listed below:

  • 2+ years of professional IT support experience.
  • Updating and documenting issues and steps taken via ticketing system
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Record, track, and document problem-solving process for each ticket, including steps taken to resolve issue.
  • Required Skills
  • Proficient with Microsoft Office products, including Word, Outlook, Excel, and TEAMs.
  • Working knowledge of help desk software, databases and virtual cloud environments.
  • Working knowledge of hardware, including repair and ability to communicate and determine hardware issues.
  • Working knowledge on basic networking environment.
  • Modis takes great pride in finding an excellent match between our clients and candidates. We do so by treating each challenge as unique and every candidate as an individual. Our expertise is derived from 20 years of delivering world class IT staffing services to Fortune 1000 and mid-market companies in the US, Canada, and Europe.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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