Job Description - Tech Analyst in Greensboro
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Tech Analyst

Ref: US_EN_6_914766_1416254

Posted on 07 January 2022
Job Location
Greensboro, North Carolina
Contract Type
Contract/Temp to Hire
Category
Information Systems

Modis is seeking a Tech Analyst for a contract to hire opening in Greensboro, NC. As the Tech Analyst, you will be responsbile for providing internal technical support for the organizations systems and applications. Additionally, the Tech Analyst will be responsbile for customer support while helping to resolve any technical issues. The Tech Analyst may be required to being on call up to 25% of the time on a weekly rotation. Ideal to have experience with Linux.

The Job Responsibilities for the Tech Analyst in Greensboro, NC include:

  • Responsible for all aspects of the successful deployment of software to customers equipment, including gathering information about the target computing environment and network, coaching customer IT and other personnel, gathering detailed requirements and fulfilling them, ad involving the appropriate internal personnel to successfully complete the mission.
  • Provides level 1-3 hardware and software support for proprietary systems over the phone and via remote connection (training provided).
  • Works in close collaboration with other tech analyst, assisting in resolving difficult problem, developing knowledge base, documenting work done, developing new documentation as may be required, and transferring knowledge to others
  • Supports other analyst in resolution of all technical support issues with support from Engineering and from software development team.
  • Qualifications:

  • Associates in computing, networking, electronics or software engineering.
  • Broad and demonstrable knowledge of Microsoft Windows, domain administration, group policy, and PC and server support
  • Extensive working knowledge of computer networking
  • Professionalism in high-stress situations
  • Excellent written and verbal communication of technical ideas
  • Experience with Enterprise-class systems, including networked storage solutions and virtualization technologies
  • Working knowledge of current versions of Microsoft SQL Server, T-SQL, database file management, and backups
  • Familiarity with domain name registration and x509 certificates
  • Demonstrated experience in customer facing roles, preferably in training capacity
  • Self-directed, self-motivated, and able to work well in a team
  •  

    If you are interested in this Tech Analyst in Greensboro, NC, then please apply today or send your resume directly to tal.shavit@modis.com

    For other opportunities available at Modis IT & Engineering go to www.modis.com.

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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